📌 Quick Answer
Every e-commerce operator (ECO) in India must collect TCS at 1% (0.5% CGST + 0.5% SGST, or 1% IGST) on the net value of taxable supplies made through its platform, under Section 52 of the CGST Act read with Rule 67. Sellers on e-commerce platforms face compulsory GST registration under Section 24(ix), regardless of turnover. At Virtual Auditor, we handle the full spectrum of e-commerce GST compliance — from seller registration to TCS reconciliation to appeal against demands arising from TCS mismatches and Section 73/74 notices triggered by e-commerce transaction data.
📖 Definition — Electronic Commerce Operator (ECO) — Section 2(45), CGST Act: Any person who owns, operates, or manages a digital or electronic facility or platform for electronic commerce. The ECO does not include a person who supplies goods or services on their own account through their own website — only marketplace/aggregator models where third-party suppliers use the platform are covered. The ECO must obtain compulsory registration under Section 24(x) regardless of turnover and must collect TCS under Section 52.
📖 Definition — TCS Under Section 52: Tax Collected at Source — a mechanism whereby the ECO collects a specified percentage (currently 1%) of the net value of taxable supplies made through its platform by other suppliers, and deposits this amount with the Government. The TCS is credited to the seller’s electronic cash ledger and can be utilised by the seller against output tax liability or claimed as refund.
Section 52(1) mandates TCS collection by every ECO. The scope covers:
An important exclusion: where the ECO itself is the supplier (inventory model, not marketplace model), TCS does not apply. TCS applies only to supplies made by other suppliers through the ECO’s platform. If the ECO owns the goods and sells directly (e.g., Amazon Retail), that is a direct supply by the ECO — not a TCS scenario.
The TCS rate under Section 52(1) is 1% of the net value of taxable supplies. The bifurcation:
The “net value of taxable supplies” is defined in the Explanation to Section 52(1) as the aggregate value of taxable supplies of goods or services, other than services notified under Section 9(5), made during any month by all registered persons through the ECO, reduced by the aggregate value of taxable supplies returned to the suppliers during the said month. Exempt supplies and nil-rated supplies are excluded from the TCS computation.
Under Rule 67 of the CGST Rules, the ECO must:
The GSTR-8 is filed monthly, irrespective of whether any supplies were made through the platform during the month. If no supplies were made, a nil GSTR-8 must be filed.
Every person who supplies goods or services through an ECO is required to obtain GST registration, regardless of turnover. The ₹20 lakh (₹10 lakh for special category States) threshold exemption under Section 22 does not apply. This means even a small seller making supplies worth ₹1 lakh per year through Amazon or Flipkart must obtain GST registration.
Exception: Notification 65/2017-Central Tax (dated 15 November 2017) exempts persons making supplies of services through ECO from compulsory registration if their aggregate turnover does not exceed ₹20 lakhs (₹10 lakhs for special category States). This exemption does not extend to suppliers of goods — only services. A service provider operating through Urban Company or Swiggy with turnover below ₹20 lakhs can avail this exemption.
For certain notified services, the ECO is deemed to be the supplier and must pay GST on behalf of the actual supplier. The services currently notified under Section 9(5) include:
The critical distinction: for Section 9(5) services, TCS under Section 52 does not apply — because the ECO is itself the supplier, not a facilitator of third-party supply. TCS applies only to supplies made by other suppliers through the ECO.
E-commerce sellers must file the same returns as any regular taxpayer — GSTR-1 (outward supplies), GSTR-3B (summary return), and GSTR-9 (annual return). The additional compliance layer is reconciliation of TCS credit:
💡 Expert Insight — CA V. Viswanathan
The most common compliance failure we see among e-commerce sellers is the mismatch between GSTR-8 (filed by the ECO) and the seller’s own sales records. The ECO reports supplies based on its platform data — which includes gross sale value, cancellations, returns, and adjustments. The seller’s books may record transactions differently due to timing differences (order date vs dispatch date vs delivery date). We recommend that every e-commerce seller download and reconcile the TCS credit statement from the GST portal with the platform’s settlement report on a monthly basis. Unreconciled differences, if left unaddressed, can trigger Section 73/74 demand notices for alleged suppression of turnover.
Monthly reconciliation involves matching three data sets:
Common mismatch causes: (a) returns processed in a different month than the sale, (b) platform promotional discounts borne by the ECO — whether these reduce the “net value” for TCS is disputed, (c) marketplace commission treated differently for valuation purposes, and (d) multi-State sellers where the ECO reports under a different State GSTIN than the seller expects.
The TCS credited to the electronic cash ledger can be utilised in the same manner as any other cash deposit — against output tax liability (CGST, SGST, IGST, cess). If the TCS exceeds the seller’s output tax liability in a given period, the excess accumulates in the cash ledger. The seller can claim refund of the excess under Section 54 read with Rule 89.
The refund application is filed in RFD-01 with the refund type “Excess balance in electronic cash ledger”. The refund is processed by the jurisdictional officer and is not subject to the 2-year limitation — the refund of cash balance can be claimed at any time.
Under Section 24(x), the ECO must obtain registration in every State from which it makes taxable supplies. In practice, this means ECOs operating nationally must have a GSTIN in each State. The TCS is collected and deposited under the GSTIN of the State from which the supply originates.
Under Section 52(6), if the ECO fails to collect TCS or fails to deposit the collected TCS within the prescribed time, interest at 18% per annum is payable from the date of collection to the date of deposit. Additionally, penalty under Section 122(1)(xvi) applies for failure to collect TCS — the penalty is the higher of ₹5,999 (professional fees only; govt fees and stamp duty extra) or the amount of TCS not collected/deposited.
Every ECO must file an annual statement in Form GSTR-9B by 31 December of the following financial year. The annual statement contains consolidated details of all supplies made through the platform during the financial year, TCS collected, and TCS deposited. This statement is reconciled with the monthly GSTR-8 filings.
The GST authorities use GSTR-8 data as a verification tool against seller returns. Common demand scenarios:
Appeals against these demand orders follow the standard Section 107/112 framework. The pre-deposit for Section 107 appeal is 10% of the disputed amount.
✅ AEO Summary — Key Takeaways
TCS (Tax Collected at Source) requires every ECO to collect 1% of the net value of taxable supplies made through its platform by other suppliers. The collection is 0.5% CGST + 0.5% SGST for intra-State supplies, or 1% IGST for inter-State supplies. The ECO deducts TCS from the seller’s payout and deposits it with the Government within 10 days after month-end. The TCS is credited to the seller’s electronic cash ledger.
Under Section 2(45), an ECO is any person who owns, operates, or manages a digital or electronic facility or platform for electronic commerce. This covers marketplace platforms (Amazon, Flipkart), service aggregators (Swiggy, Urban Company), and hotel aggregators (OYO, MakeMyTrip). The ECO must obtain compulsory registration under Section 24(x) in every State of operation, regardless of turnover.
The TCS appears in Part C of the seller’s GSTR-2A/2B, based on the ECO’s GSTR-8 filing. The seller claims credit in GSTR-3B, which reflects in the electronic cash ledger. This credit is used against output tax liability or claimed as refund under Section 54 if TCS exceeds liability. The credit is available only after the ECO files GSTR-8.
Yes, for goods sellers — Section 24(ix) mandates compulsory registration regardless of turnover. For service providers, Notification 65/2017-CT exempts those with aggregate turnover below ₹20 lakhs (₹10 lakhs for special category States). A goods seller making even ₹50,000 in annual sales through Amazon must register for GST.
GSTR-8 is the monthly TCS return filed by the ECO under Rule 67 of the CGST Rules, due by the 10th of the following month. It contains details of all supplies made through the platform, TCS collected, and returns processed. The GSTR-8 data feeds into sellers’ GSTR-2A/2B for TCS credit. Non-filing or delayed filing by the ECO directly impacts sellers’ ability to claim TCS credit.
At Virtual Auditor: E-commerce seller registration from ₹5,000; monthly return filing with TCS reconciliation from ₹8,000; ECO GSTR-8 filing from ₹15,000/month; TCS mismatch resolution from ₹20,000; Section 107 appeal from ₹35,000. Contact us at +91 99622 60333.
Virtual Auditor — AI-Powered CA & IBBI Registered Valuer Firm
Valuer: V. VISWANATHAN, FCA, ACS, CFE, IBBI/RV/03/2019/12333
Chennai (HQ): G-131, Phase III, Spencer Plaza, Anna Salai, Chennai 600002
Bangalore: 7th Floor, Mahalakshmi Chambers, 29, MG Road, Bangalore 560001
Mumbai: Workafella, Goregaon West, Mumbai 400062
Phone: +91 99622 60333 | Email: support@virtualauditor.in
Book a Consultation