Terms and Conditions

Quick answer: These terms govern the use of Virtual Auditor’s services and website. All professional engagements require a signed Engagement Letter specifying the scope, fees, and timelines. Services adhere to professional standards including ICAI, ICSI, and relevant Indian statutes. Clients must provide accurate information and ensure timely fee payments as agreed upon.

Terms and Conditions

What is Terms and Conditions — Virtual Auditor Private Limited?

These Terms and Conditions ("Terms") govern your use of the Virtual Auditor website (virtualauditor.in), mobile applications, and all professional services provided by Virtual Auditor Private Limited (CIN: U74999TN2017PTC118666), a company incorporated under the Companies Act, 2013, having its registered office at G-131, Ground Floor, Phase 3, Spencer Plaza Mall, Anna Salai, Chennai ("Company", "we", "us", or "our").

By accessing our website or engaging our services, you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Offered

Virtual Auditor provides the following professional services across Chennai, Bangalore, and Mumbai:

1.1 Valuation Services

Startup valuation (pre-revenue and growth-stage), company valuation (DCF, comparable company analysis, comparable transactions), ESOP valuation (Black-Scholes, Binomial), sweat equity valuation, 409A valuation (US IRC compliance), FEMA valuation (Rule 21 NDI Rules), IBC valuation (CIRP and liquidation), Companies Act valuation (Section 247), Income Tax Act valuation (Section 56(2)(viib)), complex instruments valuation (convertible notes, preference shares, warrants), and financial modelling.

1.2 Company Registration Services

Private Limited Company registration (SPICe+), LLP registration, One Person Company (OPC) registration, Section 8 Company registration, Indian Subsidiary registration for foreign companies, company name change, registered office change, director appointment and resignation, share transfer, and company annual filing (MGT-7A, AOC-4).

1.3 GST Services

GST registration, GST return filing (GSTR-1, GSTR-3B, GSTR-9, GSTR-9C), GST annual return, GST LUT for exporters, GST cancellation and revocation, GST show cause notice (DRC-01) reply, GST appeal (Section 107 and Section 112), GST registration for foreigners, and ITC reconciliation.

1.4 Income Tax Services

Income tax return filing (ITR-1 through ITR-7), income tax notice response, income tax appeal (CIT(A) and ITAT), advance tax computation, TDS/TCS compliance, lower deduction certificate (Section 197), presumptive taxation (Section 44AD/44ADA), and capital gains computation.

1.5 FEMA Compliance Services

FDI reporting (FC-GPR, FC-TRS), ECB compliance and reporting (ECB-2), ODI advisory, LRS guidance, FEMA compounding for contraventions, FEMA valuation for cross-border transactions, FDI compliance checklist, and cross-regulatory advisory (FEMA-IT-Companies Act).

1.6 Transfer Pricing Services

Transfer pricing documentation (Master File, Local File, CbCR), benchmarking analysis, Advance Pricing Agreements (APA), transfer pricing audit support, and specified domestic transaction compliance.

1.7 Forensic Accounting Services

CFE-led fraud investigations, financial due diligence for PE/VC investors, Benford's Law analysis, vendor network forensics, bank statement analysis, related party transaction review, and expert witness testimony.

1.8 Trademark and IP Services

Trademark registration, trademark objection reply, trademark renewal, copyright registration, and patent application support.

1.9 Company Secretary Services

Board meeting compliance, annual general meeting (AGM) management, statutory register maintenance, share allotment and transfer, charge creation and modification, XBRL filing, and corporate governance advisory.

1.10 Startup Advisory Services

DPIIT Startup India recognition, angel tax exemption (Section 56(2)(viib)), startup due diligence, funding advisory, pitch deck review, SHA/SSA review, and incubator certification support.

1.11 Compliance Registrations

MSME/Udyam registration, FSSAI registration (food business), Import-Export Code (IEC), ESI registration, EPF registration, Professional Tax registration, Shop & Establishment Act registration, Digital Signature Certificate (DSC Class 3), DIN eKYC, and TAN registration.

1.12 Virtual CFO Services

Monthly financial reporting, MIS dashboard, cash flow management, budgeting and forecasting, board meeting support, statutory compliance tracking, and investor-ready reporting.

2. Engagement Terms

All professional engagements are governed by a separate Engagement Letter that specifies: scope of work, deliverables, timelines, fees (professional fees and government fees separately), payment terms, and specific terms applicable to the service. The Engagement Letter, together with these Terms, constitutes the complete agreement.

3. Client Obligations

You agree to: provide accurate, complete, and timely information and documents required for the engagement; respond to queries and requests for additional information within reasonable timeframes; not use our services for any unlawful purpose, money laundering, or tax evasion; comply with all applicable laws and regulations; maintain the confidentiality of any advice, reports, or opinions provided; and inform us promptly of any material changes affecting the engagement.

4. Fees and Payment

4.1 Fee Structure

Our fees consist of: professional fees (for our expert services, as quoted in the Engagement Letter); government fees (statutory fees payable to MCA, CBDT, CBIC, RBI, IPO, DPIIT, DGFT, EPFO, ESIC, and other authorities — collected and remitted on your behalf); and out-of-pocket expenses (courier, travel, notarisation, apostille — charged at actuals with prior approval).

4.2 Payment Terms

Payment is due as specified in the Engagement Letter. For most services, 50% advance is required before commencement and the balance before delivery of the final report or filing. Government fees are collected 100% in advance before filing. GST at 18% is applicable on professional fees. Late payments attract interest at 1.5% per month.

5. Deliverables and Timelines

Estimated timelines for key services: company registration (5-15 working days); valuation reports (5-7 working days, express 2-3 days); GST registration (3-7 working days); trademark registration (filing 2-3 days, registration 6-12 months); income tax return filing (1-3 working days); FEMA filings (3-5 working days); and forensic investigations (project-specific). Timelines are estimates and depend on regulatory processing times, client document submission, and government portal availability.

6. Intellectual Property

All content on virtualauditor.in including text, graphics, logos, icons, images, and software is the property of Virtual Auditor Private Limited and is protected by Indian copyright law. You may not reproduce, distribute, or create derivative works without our written consent. Valuation reports, opinions, and certificates issued to you may be used for the specific purpose stated in the report and may not be distributed to third parties without our consent, except as required by law or regulation.

7. Limitation of Liability

Our liability for any claim arising from professional services is limited to the fees paid for that specific engagement. We are not liable for: losses arising from inaccurate or incomplete information provided by you; changes in law, regulations, or government policy after the date of our report; decisions made by regulatory authorities, courts, or tribunals; consequential, indirect, or punitive damages; or force majeure events including government portal outages, natural disasters, and pandemics.

Valuation reports represent our professional opinion as of the valuation date based on the information available and assumptions stated. They are not a guarantee of the value that may be realised in any transaction.

8. Professional Standards

All services are provided in accordance with applicable professional standards: Chartered Accountancy services per ICAI Standards; Company Secretary services per ICSI Standards; Registered Valuer services per Companies (Registered Valuers and Valuation) Rules, 2017 and relevant valuation standards; Forensic Accounting per ACFE Code of Professional Standards; and Transfer Pricing per OECD Transfer Pricing Guidelines and Indian TP regulations.

9. Confidentiality

We maintain strict confidentiality of all client information in accordance with professional ethics requirements of ICAI, ICSI, IBBI, and ACFE. Information is shared only with: engagement team members who need it; regulatory authorities as required by law; and third parties with your prior written consent. Our confidentiality obligations survive the termination of the engagement.

10. Termination

Either party may terminate an engagement by providing 15 days' written notice. Upon termination: fees for work completed up to the termination date are payable; government fees already paid are non-refundable; all client documents will be returned within 30 days; and our work product up to the termination date will be delivered. We reserve the right to terminate immediately if we discover the engagement involves illegal activity, conflict of interest, or if you breach these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through mediation. If mediation fails, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by mutual consent. The seat of arbitration shall be Chennai. The language of arbitration shall be English. The Courts of Chennai shall have exclusive jurisdiction.

12. Indemnification

You agree to indemnify and hold harmless Virtual Auditor Private Limited, its directors, employees, and associates from any claims, damages, or expenses arising from: inaccurate information provided by you; your use of our reports for purposes beyond the stated scope; your violation of any applicable law; and any third-party claims arising from your actions or omissions.

13. Force Majeure

We shall not be liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to: government portal outages (MCA, GST, e-filing); changes in law or regulation; natural disasters, epidemics, or pandemics; acts of government or regulatory authorities; and telecommunication or internet failures.

14. Website Terms of Use

The website virtualauditor.in is provided for informational purposes. Content on the website does not constitute professional advice. Service descriptions and pricing are indicative and subject to change. We reserve the right to modify website content at any time. Online calculators and tools provide estimates only and should not be relied upon for decision-making without professional consultation.

15. Governing Law

These Terms are governed by the laws of India. All services are provided from our offices in India and are subject to Indian laws and regulations.

16. Amendments

We reserve the right to amend these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of our services after amendments constitutes acceptance of the updated Terms. Material changes affecting existing engagements will be communicated directly to affected clients.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions about these Terms, contact us at:

Chennai (HQ): G-131, Ground Floor, Phase 3, Spencer Plaza Mall, Anna Salai, Chennai | +91 99622 60333

Bangalore: 7th Floor, Mahalakshmi Chambers, 29, MG Road, Bangalore | +91 95139 39333

Mumbai: Workafella, AK Estate, SV Road, Goregaon West, Mumbai | +91 77000 89597

Email: support@virtualauditor.in